Legal Notice
MARMAX, SAS with a capital of €9803
Registered Office: 114 Avenue Crampel – 31400 Toulouse – France
Registered with the Toulouse Trade and Companies Register (RCS) under SIREN number 833 453 442 on October 30, 2017. SIRET number 833 453 442 00059 – APE code 4791B
Email: contact@stellaetsuzie.com
Telephone number: 09 83 49 12 75
VAT number: FR688 334 53 442
President and CEO: Ms. Margaux MINGUEZ LAHANA & Mr. Maxime MINGUEZ
Publication Director & Website Editor: Ms. Margaux MINGUEZ
LAHANA
WEBSITE DESIGN AND DEVELOPMENT: Mashvp Agency - mashvp.com
The site is hosted on Shopify.
Terms of Sales
These General Terms and Conditions of Sale (hereinafter the "GTC") are entered into on the one hand by the company MARMAX (hereinafter "Marmax"), with a share capital of €9,803.00, whose registered office is located in Toulouse, registered with the Toulouse Trade and Companies Register under number 833 453 442, the website www.stellaetsuzie.com (hereinafter the Website), and on the other hand by any natural or legal person wishing to make a purchase via the Website (hereinafter "the Customer").
Article 1. Purpose
These GTC aim to define the contractual relationship between the company Marmax and the Customer and the conditions applicable to any purchase made through the Website.
These GTC apply to the exclusion of all other conditions, in particular those applicable to in-store sales or sales through other distribution and marketing channels.
Any use of the Website implies the Customer's unconditional acceptance of these GTC, which the Customer acknowledges having read prior to placing their order. In this regard, they are binding on the Customer in accordance with the terms of Article 1119 of the Civil Code.
The Website allows the company Marmax to offer its products (hereinafter "the Products") in France and abroad.
Before any transaction, the Customer declares on the one hand that the purchase of Products on the Website is unrelated to their professional activity and is limited to strictly personal use, and on the other hand that they have full legal capacity, allowing them to enter into commitments under these GTC. These GTC govern the use of the Website and the services that may be offered on it, as well as any purchase made on the Website.
The company Marmax reserves the right to modify these GTC at any time, in order to comply with any new regulations or to improve the use of its website. As such, they will be applicable as soon as they are published online.
Article 2. Products
The Products offered are those listed on the Website, subject to available stock.
The company Marmax reserves the right to modify the Product collection at any time. Each Product is presented on the Website in the form of a description detailing its main technical characteristics as accurately as possible. However, if any errors or omissions occur in this presentation, the company Marmax cannot be held liable.
The Customer is fully informed that the images, photos, and colors of the Products for sale may not correspond to the colors displayed by the Internet browser. The photographs are as accurate as possible but do not bind the company Marmax in any way.
The sale of the Products presented on the Website is intended for all customers residing in countries that fully authorize the entry of these products into their territory.
If one or more ordered items are no longer available, the Customer will be informed by email as soon as possible of the partial or total cancellation of their order.
Article 3. Pre-contractual Information
The Customer acknowledges having received, prior to placing the order and concluding the contract, in a clear and understandable manner, these GTC and all the information listed in Article L. 221-5 of the Consumer Code.
Article 4. Prices
The prices of the Products are those listed on the Website at the time the Order is validated. They are expressed in the currency displayed on the Website based on the country of delivery selected by the Customer, notably in euros (€), Swiss francs (CHF), British pounds (£), US dollars ($), or any other currency offered on the Website.
For deliveries in France and other European Union countries, the displayed prices include the value added tax (VAT) applicable in accordance with the regulations in force and the country of delivery of the Order.
Any change in the applicable VAT rate may be passed on to the price of the Products. However, the price applicable to the Order is the one displayed at the time it is validated by the Customer.
For deliveries outside the European Union, the tax regime, customs duties, and other fees that may apply are specified below.
MARMAX reserves the right to modify its prices at any time, without affecting Orders already validated.
Product prices do not include any delivery fees, which are charged separately. Their amount is determined notably based on the country of delivery, the total amount of the Order, and, if applicable, the chosen delivery method.
The applicable delivery fee amount is indicated to the Customer before the final validation of their Order.
The company Marmax reserves the right to modify its prices at any time, provided that the price listed in the catalog on the day of the order will be the only one applicable to the Customer.
In mainland France (including Corsica), for any order of 200 euros or more including VAT, delivery fees are free; for any order under 200 euros including VAT, a flat-rate contribution to shipping costs will be charged to the Customer based on the carrier chosen by the Customer (starting from 4 euros including VAT).
In Switzerland, delivery fees are free for purchases of 250 CHF or more. For any order of an amount less than 250 CHF, delivery fees are 10 CHF.
In the United Kingdom, delivery fees are free for purchases of 200 £ or more. For any order of an amount less than 200 £, delivery fees are 10 £.
For any delivery in the other European Union countries, delivery fees are free for purchases of 200 € or more including VAT, or, for countries whose currency is not the euro (Denmark, Hungary, Poland, Romania, Sweden, and the Czech Republic), for the equivalent of 200 € in the currency of the Order. Below this threshold, delivery fees are 10 € including VAT or, when the Order is denominated in another currency, the equivalent of 10 € in that currency. The free delivery threshold and the applicable delivery fees in this currency are indicated to the Customer at the time of the order, before its validation.
For any delivery to the rest of the world, notably to the United States and Canada, delivery fees are free with no minimum purchase.
Outside the European Union, customs or import duties may be added to the price of our products. These additional costs are entirely borne by the customer. It is therefore the customer's responsibility to inquire about these costs with their local customs office.
Article 5. Order and Payment Terms
Before placing any order, the Customer must create an account on the Website. The account creation section is directly accessible from the side menu bar.
When creating their account, the Customer must complete the form provided for this purpose and mandatorily enter their email address and a password, and optionally a birth date in DD/MM format.
The Customer is solely responsible for the confidentiality of their password and will bear sole responsibility for any fraudulent use of their password.
Before finalizing their order, the Customer must enter their last name, first name, postal address, and a phone number, as this information is mandatory for processing and delivering orders and issuing invoices.
In accordance with the law of January 6, 1978, the Customer has the right to access, modify, rectify, and delete data concerning them, which they may exercise in writing by contacting Customer Service at contact@stellaetsuzie.com.
If the Customer is already registered, they will enter their login and password to identify themselves.
The company Marmax offers the Customer the option to order and pay for their products in several steps:
1. the Customer selects the products they wish to order in the "cart", modifies them if necessary (quantities, references…);
2. the Customer verifies the delivery address or enters a new one;
3. the shipping costs are calculated and submitted to the Customer, as well as the name of the carrier;
4. the Customer verifies all the information, reads and accepts these GTC by checking the corresponding box, then is prompted to validate their order by clicking the "Validate my order" button;
5. to securely enter their personal credit card details, the Customer is redirected to the choice of the secure payment interface of PAYPAL, SHOPIFY PAYMENT, APPLE PAY, or ALMA. Data relating to payment methods (credit card number, expiration date, authorization number, security code) are collected directly by our service providers. The company Marmax never has access to its customers' payment data.
Once an order is validated, the Customer will no longer be able to modify its delivery address.
If the payment is accepted, the order is registered and the contract is definitively formed. Payment by credit card is irrevocable.
Payment is made in a single installment by credit card (Visa, Mastercard, American Express, Bancontact, or Paypal). Bank transactions are carried out and secured by our partner SHOPIFY PAYMENT.
For any order of 200 euros or more including VAT, the Customer may benefit from installment payments. To do so, the Customer must choose the corresponding option during the ordering process. Payment is made through the secure ALMA platform. If the Customer wishes to pay for the order in installments, they accept the general and specific conditions of ALMA.
The commitment to pay made using a payment card is irrevocable. Orders placed on the Website imply the guarantee that the Customer has all the necessary authorizations to use the payment methods made available.
In certain cases, notably non-payment, an incorrect address, or another problem with the Customer's account, the company Marmax reserves the right to suspend or cancel any order from the Customer until the problem is resolved.
The confirmation of an order entails acceptance of these GTC, the acknowledgment of having full knowledge of them, and the waiver of relying on their own purchasing conditions. All the data provided and the recorded confirmation will serve as proof of the transaction. The company Marmax will communicate the confirmation of the registration of their order to the Customer by email via the email address entered when creating their account.
The sale will be considered final after confirmation of the acceptance of the order and collection by the seller of the full price.
If the Customer wishes to contact the company Marmax, they may do so either by email at the following address: contact@stellaetsuzie.com; or by mail at the following address: Société Marmax, 114 avenue Crampel, 31400 Toulouse.
Article 6. Ownership and Transfer of Risks
The transfer of ownership and the risks of loss and deterioration related thereto will only take place after full payment of the price by the Customer, regardless of the delivery date. The company Marmax retains full and complete ownership of the products sold until the full collection of the price, including principal, fees, and taxes.
Article 7. Loyalty Program
7.1 – Purpose of the Loyalty Program
The loyalty program named "Stella Social Members" (the "Program") has the purpose, as of October 14, 2026, of allowing its members (the "Members") to accumulate points and benefit from preferential and exclusive advantages.
7.2 – Scope of Validity
The Program is valid on the Website, on the mobile application (the "Application"), and in the company Marmax points of sale located in France and Belgium.
The benefits associated with the Program cannot be combined with other discounts, promotions, or commercial operations in progress, unless otherwise stated.
7.3 – Terms of Membership
Membership in the Program is done solely via the Application and the Website, by creating an account on the "My account" page.
The Program is accessible subject to acceptance of these general conditions. Membership is free and open to any natural person aged at least 18 years, acting personally and residing in France or internationally.
To join, the Member must mandatorily enter their last name, first name, and email address. They are solely responsible for the accuracy of the personal data they transmit to the company Marmax. This data is necessary for the company Marmax to ensure their authentication and allow them to perform actions related to the Program.
The absence of this data, its inaccuracy, or the failure to update it may lead to a delay in processing the membership request, or even its refusal.
The other personal data collected by the company Marmax during membership, notably the date of birth, is optional, in order to better know the Member and send them communications adapted to their profile.
For information purposes, the company Marmax processes the Member's purchase history and their use of the Website (for example by collecting browsing data via cookies, subject to their consent). This processing is not in itself necessary for the creation of an account, but it becomes so when it comes to managing the Member's eligibility for the various benefits of the Program, see the privacy policy.
Membership is only registered if the mandatory information is complete and usable. Any change in the data provided during membership must be notified as soon as possible by email to contact@stellaetsuzie.com.
7.4 – Points and Rewards
The Program allows each Member, once their customer account is created, to earn points that are directly added to their account. As soon as their balance allows it, the Member can enjoy benefits, discounts, or gifts on the Website.
The accumulation of points requires the prior identification of the Member to their loyalty account and is operated at each purchase. The scale is 1 € purchase = 1 point. In France, and for the countries of the euro zone, the scale is 1 € purchase = 1 point. For all countries having currencies different from the euro, the scale is the equivalent of 1 € purchase = 1 point. For purchases made in another currency, each amount equivalent to one euro entitles them to one point.
The Member can at any time view their points balance by logging into their customer account on the Website or on the Application.
Points are credited to the customer account within 21 days.
Points related to a purchase that has been refunded or returned goods are canceled and debited from the Member's loyalty account.
7.5 – Tiers and Benefits
The accumulation is done automatically on each Member's account. The Member's status is determined based on their purchases over a period of 12 months. Three tiers, specific to the Program, can be reached by all Members according to the evolution of their purchases.
When the Member reaches the following tier, they keep it for 12 months from the date on which they reached it.
At the end of this period, their status is re-evaluated: if the Member has reached the purchase threshold of their tier in the last 12 months, they keep their status. Otherwise, they automatically move to the lower tier.
Tier 1 – Les connaisseuses
The Member reaches this tier when they accumulate 200 € of purchases (or the equivalent of 200 € of purchases) over a period of 12 rolling months. They can then benefit from:
• a personal and virtual loyalty card, to be added directly to their Wallet and presented during their visits to the store to accumulate their points;
• privileged access to the backstage of the Maison Stella & Suzie and to exclusive content, through a newsletter sent every season, to discover the secrets of the creation of the collections and some previews.
Tier 2 – Les fidèles
The Member reaches this tier when they accumulate 700 € of purchases (or the equivalent of 700 € of purchases) over a period of 12 months. They can then benefit from:
• a welcome gift, slipped into their next order to celebrate this new tier;
• free delivery from 150 € of purchases (or the equivalent of 150 € of purchases);
• invitations to share nice moments in the store;
• reserved commercial offers, to be discovered throughout the year.
Tier 3 – Les indispensables
The Member reaches this tier when they accumulate 1,500 € of purchases (or the equivalent of 1500 € of purchases) over a period of 12 months. They can then benefit from:
• the Gazette Stella, sent every season directly to you;
• free delivery with no minimum purchase, including distance selling;
• a dedicated contact within the Maison Stella & Suzie;
• free returns for any order over 500 € (or the equivalent of 500 € of purchases);
• 3 free very complex alterations per year;
• the possibility to reserve their favorite pieces in the store, for the time to come and discover them;
• a 40 € voucher (or the equivalent of 40 € of purchases) to celebrate their birthday, valid for 12 months, subject to having entered their birth date
Tier 4 – Les amies
The "Friends" tier is a private club, accessible only by invitation from the company Marmax. It is not reached automatically based on a purchase amount: the company Marmax invites, at its sole discretion, certain Members of tier 3 whose loyalty and attachment to the Maison Stella & Suzie seem particularly remarkable to it.
The benefits of this tier, personalized and liable to evolve, are communicated individually to the invited Members.They may not be requested or transferred, and shall not give rise to any financial consideration.
Marmax reserves the right to terminate a Member's membership at this tier, after informing them.
7.7 – Suspension, deactivation of the Program, loss of points
The Program aims to provide Members with benefits based on purchases they make at points of sale on the Site or via the Application.
If the Member does not make any purchase for twelve (12) consecutive months, you will automatically move to the lower tier.
Your status is determined over a 12-month period. When you move to the next status, you retain it for one year.
Every 12 months, your status is re-evaluated: if you have reached the spending threshold of your tier during the last 12 months, you retain your status. Otherwise, you automatically move to the lower tier.
The Program assumes that the Member complies with these general terms and conditions and behaves fairly towards Marmax. Marmax therefore reserves the right to suspend or permanently deactivate a Member's loyalty card and, if applicable, cancel the associated benefits and points in the event of misuse of the Program or towards Marmax.
Marmax will carry out this suspension or deactivation after notifying the Member by the means it deems most appropriate, without the Member being entitled to any compensation, notably in the following cases:
• fraud or attempted fraud on the Site;
• inappropriate use or misuse of the Program;
• actions likely to disrupt the operation of the Site or the Program;
• an abnormally high number of transactions on the same day of purchases or over several days;
• more generally, failure to comply with these general terms and conditions.
Marmax is exempt from any liability for the consequences, direct or indirect, of any malfunctions of the Program. In the event of a malfunction, Marmax will nevertheless make its best efforts to ensure that the Member retains the benefit of their benefits and accumulated points.
Article 8. Withdrawal
In accordance with the provisions of Article L221-18 of the French Consumer Code, the Customer has a period of fourteen full calendar days from the receipt of the order to exercise their right of withdrawal and return the Product to Marmax for a refund without penalty.
The right of withdrawal may be exercised by sending an email to contact@stellaetsuzie.com , or by post using the form attached to these general terms and conditions. Any other method of declaring withdrawal is accepted. It must be unambiguous and express the intention to withdraw.
Products must be returned in their original packaging, in perfect condition, new, unworn, unwashed, undamaged, clean, or complete within 14 days following the notification to Marmax of the Customer's decision to withdraw. Otherwise, they will neither be accepted nor exchanged.
To prevent any deterioration, any leather product must be returned with the protective strips. Likewise, bags and hats must also be returned with the provided padding.
For hygiene reasons, for lingerie or swimwear, the protective tab located at the crotch must be present and will be changed before any restocking.
Marmax reserves the right to refuse the return of Products that do not comply with the conditions referred to above.
Returns are made via a prepaid return label.
For any return made (excluding those made from the United States and Canada) a flat-rate fee will be charged to the Customer and deducted from their refund if applicable. This flat-rate fee will be 5 euros for returns made from mainland France, the European Union and Switzerland, 5 pounds sterling for those made from the United Kingdom and 10 dollars for the rest of the world. Canadian customers are eligible for a full refund of customs duties and taxes in the event of a return, in accordance with the requirements of the Canada Border Services Agency (CBSA).
In the event of a return of the entire order, the entirety of the sums paid by the Customer, less the "return fee", will be refunded by Marmax. The refund will occur no later than 14 (fourteen) days following the date on which Marmax became aware of the Customer's decision to withdraw. Marmax may defer the refund until the Products are recovered or until the Customer has provided proof of the shipment of these Products. The return costs are borne by Marmax if the delivered Product is different from the ordered Product or damaged. In the event of the Customer's failure to comply with these general terms and conditions, notably the return conditions, Marmax will not be able to proceed with the refund of the Products concerned.
Marmax issues the refund using the same payment method that was used for the payment of the order concerned. However, with the express agreement of the Customer, another method may be used, unless the payment of the order was made by gift card or credit. The Customer may thus opt for the issuance of a store credit, instead of a refund, corresponding to the entirety of the sums paid for the initial order. The validity period of the store credit is twelve months from its issuance date , it is valid for any future purchase made on the site or in our stores (excluding department store corners).
In the event of a return of your order purchased via a gift card and/or store credit, your refund will occur automatically and only in the form of a new store credit, the other refund methods, namely cash or payment card, are excluded in this case.
The customer may choose the issuance of a store credit corresponding to the entirety of the sums paid by the customer instead of a refund with a validity period of 12 months
When Marmax notices abusive activity, including, but not limited to, orders delivered and then excessively returned or several returns not complying with the conditions mentioned above having caused return refusals, Marmax reserves the right to re-invoice the Customer the return costs in full, not to refund the returns and/or to deactivate the account as well as any associated accounts.
If you wish to make a return in application of your legal rights after account deactivation, you can contact customer service by sending an email to contact@stellaetsuzie.com.
Article 9. Delivery
Deliveries are made to the address indicated by the Customer on the order form, which must be within the agreed geographical area. Any package returned to Marmax due to an incorrect or incomplete delivery address will be re-shipped at the Customer's expense.
Transport is provided by Colissimo, Chronopost, DHL or Mondial Relay services depending on the option chosen by the Customer when validating their order.
The delivery times indicated on the Site are indicative times, they correspond to the average processing and delivery times. Marmax cannot be held responsible for the consequences due to a delay in transit that is not its fault.
However, if the delivery times exceed thirty days from the order, the sales contract may be terminated and the Customer refunded.
Orders made by Colissimo, delivery services with tracking, delivery without signature.
Marmax may provide the Customer with the tracking number of their package by email. The Customer is delivered to their home by their mail carrier. In case of the Customer's absence, they will receive a delivery notice from their mail carrier, allowing them to pick up the ordered products at the Post Office or the nearest pickup point, for a period indicated by the postal services. The risks associated with transport are borne by the Customer from the moment the items are physically received by them. The Customer is required to check the condition of the packaging of the goods and its contents at delivery (or within 10 days of receipt to protest with the delivery service) in the presence of the La Poste employee or the delivery person.
Article 10. Guarantees
10.1. Legal guarantee of conformity and legal guarantee against hidden defects
Marmax guarantees the conformity of the goods to the contract, allowing the Customer to make a request under the legal guarantee of conformity provided for in Articles L.217-4 et seq. of the Consumer Code or the guarantee against hidden defects of the sold item within the meaning of Articles 1641 et seq. of the Civil Code.
In the event of invoking the legal guarantee of conformity, it is recalled that:
-the Customer benefits from a period of 2 years from the delivery of the good to act ;
-the Customer may choose the repair or replacement of the good depending on available stock, subject to the cost conditions provided by Article L.217-17 of the Consumer Code ;
- the Customer is exempt from providing proof of the existence of the non-conformity of the good during the 24 months following the delivery of the good ;
- the legal guarantee of conformity applies regardless of any commercial guarantee.
The Customer may decide to invoke the guarantee against hidden defects of the sold item within the meaning of Article 1641 of the Civil Code. In this case, they may choose between the rescission of the sale or a price reduction in accordance with Article 1644 of the Civil Code.
10.2. Terms of invoking the guarantees
The Customer requesting the benefit of the legal guarantee of conformity or hidden defects must send their request to customer service via the email address contact@stellaetsuzie.com. The Customer may return the Product using the return form sent by the after-sales service.
Prior to this return, the Customer must necessarily contact the after-sales service by phone at 09 83 49 12 75 (Monday to Friday from 9 a.m. to 1 p.m. and from 2 p.m. to 6 p.m.) or electronically at contact@stellaetsuzie.com.
10.3. Limitation of liabilities
Marmax's liability regarding any Product purchased on the Site is strictly limited to the purchase price of the latter.
Marmax cannot be held liable for any damage resulting from the use of the Internet network such as data loss, intrusions, viruses, service interruption, or other involuntary problems.
10.4. Force Majeure
In the event of an event falling under a fortuitous event or a case of force majeure preventing the normal execution of the order or these general terms and conditions, Marmax cannot be held liable. As defined by Article 1218 of the Civil Code, force majeure is an external, unforeseeable and irresistible event. It includes any act, event, non-performance, omission or accident beyond the contract of Marmax.
The execution of these general terms and conditions will be suspended for the duration of the force majeure event and the execution and delivery times will be extended accordingly. Marmax will make every effort to end the force majeure event or find a solution allowing it to fulfill its contractual obligations.
Article 11. Intellectual property
Marmax is the holder of the domain name stellaetsuzie.com. The Site is a work of the mind protected by intellectual property laws. The Site as a whole and each of the elements that compose it (such as source scripts, database data, films, photographs, logos, trademarks, drawings or models, texts, sitemaps, software, animations, illustrations, design, ergonomics, graphics, on the organization and titling of sections) are the exclusive property of Marmax.
Any use, reproduction, modification even partial of these elements is prohibited without the prior written authorization of Marmax.
Article 12. Personal data
The Customer is informed and accepts that their personal data may be collected on the Site and used by Marmax, which acts as a data controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter "GDPR").
Marmax undertakes to protect and ensure the security and confidentiality of its Customers' personal data in accordance with the GDPR, notably by taking all useful precautions to prevent this data from being distorted, damaged or accessed by unauthorized third parties.
In particular, the Customers' personal data may be transmitted to contractual service providers and partners who, in their capacity as data processors within the meaning of the GDPR, intervene and contribute directly to the management of orders and for whom it is absolutely necessary to access the personal data provided by the Customer during the creation and use of their account (identity, postal address, phone number, email).
The Customers' personal data are collected for the following purposes:
- the management of orders and relationships with Customers,
- the information of Customers regarding offers and commercial information related to the brands,
- the strengthening and improvement of the communication of the website and the brand by sending, notably, newsletters and special offers based on the Customer's preferences observed on the Site,
- the improvement and personalization of the services offered to Customers,
- compliance with legal and regulatory obligations.
Marmax undertakes to preserve the confidentiality of the information provided by the Customer, which they may be led to transmit for the use of certain services. Any information concerning them is subject to the provisions of Law No. 78-17 of January 6, 1978.
In this capacity, the internet user has a right of access, modification and deletion of the information concerning them. They may request it at any time by mail at the following address: Société Marmax, 114 avenue Crampel, 31400 Toulouse or electronically at: contact@stellaetsuzie.com.
Article 13. Applicable law - Dispute resolution
These general terms and conditions are subject to French law.
In the event of a translation of the Site and the general terms and conditions, the French language prevails for interpretation.
In the event of a dispute, the Customer will address Marmax first to seek an amicable solution by contacting Customer Service.
If the dispute could not be settled within the framework of the written complaint previously submitted to Customer Service, the Customer has the right to refer it free of charge to a consumer mediator in view of the amicable resolution of the dispute opposing them to Marmax.
The Customer's referral to a mediator can only be done if they justify having previously made a written complaint to the professional, and this within one year following this written complaint.
In the event of a dispute between the Customer and Marmax, the Customer may resort to the consumer mediator designated by Marmax, in order to resolve the dispute amicably.
The consumer mediator to which Marmax belongs is CM2C. The Customer may resort to this mediator through their website https://www.cm2c.net/ or by post: 14 rue Saint Jean 75017 Paris.
All costs related to the recourse to the consumer mediator will be borne by Marmax.
Within the framework of the extended producer responsibility for waste and in accordance with the provisions of Articles L541-10 to L541-10-17 of the French Environment Code, Marmax informs the Customer that it has joined several eco-organizations to fulfill its obligations.
To this end, Marmax has unique identification numbers (IDU) which attest that it is indeed registered in the register of the following eco-organizations and that its eco-contributions are up to date:
- IDU for the "textile apparel products, footwear, household linen intended for households and new textile products for the home" sector with the eco-organization REFASHION: FR360387_11WCZQ.
This IDU is valid for one (1) year and is renewed every year. The Customer can consult the missions and objectives of Refashion directly via the following internet link: https://refashion.fr/citoyen/fr.
- IDU for the "household packaging" sector with the eco-organization CITEO: FR360387_01UHXG
This IDU is valid for one (1) year and is renewed every year. The Customer can consult the missions and objectives of CITEO directly via the following internet link: https ://www.citeo.com/.
Withdrawal form
Please complete and return this form only if you wish to withdraw from the contract.
To the attention of: Marmax Company - 114 Avenue Crampel - 31400 Toulouse.
Email: contact@stellaetsuzie.com:
I hereby notify you of my withdrawal from the contract relating to the sale of the property below: (identify the Product)
Ordered on ………………………….……. (date) / Received on: ………………………….……. (date)
Customer Name: Customer Address:
Signature of the Client (only in the event of notification of this form on paper):
Date :